Last updated: 2025-07-31

Returns for Damaged or Incorrect Items

If your order arrives with any of the following issues:

• Damaged during delivery
• Manufacturing defect
• You received the wrong item
• You’re eligible to return the item.

How to Log a Return

To start the return process:

• Please email us at melindafergusonwriter@gmail.com
• Include your order number and a description (or photo) of the issue
• All return requests must be made within 7 days of receiving your order

Return Shipping

– If the item is defective or the wrong item was sent, we will cover the return shipping costs.
– For all other returns, including change of mind, return shipping costs are the responsibility of the customer.
– We recommend using a trackable courier service, as we cannot be held responsible for lost return parcels.

Refunds or Replacements

Once we receive and inspect the returned item:
– We’ll offer you a replacement or a refund, depending on stock availability and your preference.
– Refunds will be issued to the original payment method.

Non-Returnable Items

We do not accept returns for:
– Books that are not in their original condition

Questions?

If you have any questions about your order or this policy, feel free to get in touch at melindafergusonwriter@gmail.com.